Frequently asked questions.

Clinical Fit

  • Yes, at this time we have limited availability for in-person services and open availability for telehealth.

    This varies week to week, so please check back at this page for regular updates.

  • We specialize in comprehensive neurodevelopmental assessments, including evaluations for autism, ADHD, learning disabilities, and other developmental concerns. Our assessments are thorough and tailored to meet the unique needs of each child. We also offer psychodiagnostic evaluations to help clarify mental health diagnoses and guide effective treatment planning.

  • The assessment process typically involves an initial intake session where we gather information about your child’s history and current concerns. This is followed by a series of testing sessions that may include cognitive, academic, behavioral, and social-emotional assessments. After testing is complete, we’ll provide a detailed report with findings, diagnoses (if applicable), and personalized recommendations to support your child’s development.

  • Our practice primarily serves early childhood and school-age populations. We have extensive experience working with children from ages birth to 16, focusing on early identification and intervention for neurodevelopmental and psychological concerns. Our goal is to provide support during critical developmental periods to help children reach their full potential.

  • We believe that parents and families play a crucial role in a child’s development and treatment. From the initial consultation to the final feedback session, we ensure that parents are actively involved in every step of the process. We provide clear communication, offer guidance on how to support your child at home, and collaborate closely to create a supportive environment for your child’s growth.

  • Our practice is dedicated to providing comprehensive and individualized care, with a strong emphasis on early intervention and holistic support. We bring together expertise in neurodevelopment, psychology, occupational therapy (OT), and speech-language pathology (SLP) to offer a well-rounded approach to assessment and treatment. Our commitment to quality and our deep understanding of each child’s unique needs set us apart, helping us to create meaningful, lasting change.

  • Getting started is simple! You can reach out to us by phone or through our website to schedule an initial, free consultation. During this consultation, we’ll discuss your concerns, explain our services in more detail, and determine the best next steps for your child. We’re here to answer any questions and help you feel confident in moving forward with the support your child needs.

Financial Fit

Mentaya Badge

  • At our practice, we are private pay, but we partner with Mentaya to make sure you can easily access your out-of-network benefits. We are committed to making the process as smooth as possible for you! Since out-of-network benefits vary widely, we encourage you to review your specific plan's details or check your benefits through Mentaya. Our goal is to support you every step of the way, ensuring that the focus remains on what truly matters—your child's care.

  • We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits.

    Mentaya is perfect if you:

    • Have out-of-network benefits

    • Feel overwhelmed by superbills and insurance

    • Have submitted superbills but failed to get any reimbursement

    • Simply want to skip the hassle of paperwork!

    Here's how it works:

    1. Sign up for Mentaya: https://mentaya.co/inviteclient/train

    2. Our practice will enter your sessions into the platform.

    3. Mentaya submits the claim and handles any insurance follow-up.

    4. You get reimbursed by insurance! Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies.

    It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.

  • Here's a breakdown:

    If your insurance plan offers out-of-network benefits, it means they will cover a portion of the cost when you see a therapist who doesn't have a direct contract with your insurance company.

    Unlike in-network providers, who bill your insurance company directly, with out-of-network therapists, you typically pay for the session upfront and then submit a claim to your insurance for reimbursements.

    Insurance companies often reimburse a percentage of the therapist's fee, usually after you meet an out-of-network deductible. For example, after you meet a $1,000 deductible, your insurance may reimburse 50-80% of the session cost.

    Out-of-network benefits give you the flexibility to choose a therapist based on your needs and preferences, not just those in-network.

  • When you call your insurance company to inquire about your out-of-network benefits, here are a few key questions to ask:

    1. What is my out-of-network deductible, and how much of it has been met?
      This will help you understand how much you need to pay out-of-pocket before your insurance starts reimbursing you.

    2. What percentage of the cost will be reimbursed for out-of-network services?
      Knowing this helps you anticipate how much you'll get back after submitting a superbill.

    3. Is there a limit on the number of sessions or the amount reimbursed per session?
      Some plans have caps, so it’s good to be aware of any restrictions.

    4. What information do I need to submit a claim for reimbursement?
      Make sure you have all the necessary details to avoid delays in processing your claim.

    5. How long will it take to process my claim?
      This gives you an idea of when to expect reimbursement after submitting your superbill.

    These questions will help you get a clear picture of your coverage and make the reimbursement process smoother. We're here to support you if you have any questions along the way!

  • We use a bespoke package model, designed to fit every family's needs. During our intake session, we will formulate a plan and you will receive a Good Faith Estimate in accordance with the No Surprises Act. While we begin with a base package agreed upon during the intake, we can always flexibly increase or decrease testing as the process goes on. Pricing will never change following the GFE agreement unless explicitly consented to.

  • Please see the first tab of this section for current availability and waitlist times. Once you complete your intake and decide on a package, the assessment process usually takes 1-2 months depending on the referral question.

  • We ask that you cancel within 24 hours of your appointment. If you late cancel or do not show to your appointment, the full fee of that appointment will be charged to your account balance.